Shipping Policy

1. Shipping Areas

We currently ship to the following areas:

• All major cities in India
• Metropolitan areas and tier-1 cities
• Selected tier-2 cities
• Remote areas (subject to additional charges)

For international shipping, please contact us directly at Bhavyafoodindustries@gmail.com

2. Processing Time

All orders are processed within 1-2 business days. Processing time includes:

• Order verification and payment confirmation
• Product packaging and quality check
• Label generation and dispatch preparation

3. Shipping Methods

4. Shipping Costs

5. Delivery Timeframes

Estimated delivery times by region:

• Metro Cities: 2-3 business days (Express), 5-7 business days (Standard)
• Tier-1 Cities: 3-4 business days (Express), 6-8 business days (Standard)
• Tier-2 Cities: 4-5 business days (Express), 7-10 business days (Standard)
• Remote Areas: 5-7 business days (Express), 10-15 business days (Standard)

6. Order Tracking

Once your order is shipped, you will receive:

• Shipping confirmation email with tracking number
• SMS updates on major delivery milestones
• Real-time tracking through our website
• Delivery confirmation notification

7. Packaging

We take great care in packaging your spices to ensure they arrive in perfect condition:

• Food-grade packaging materials
• Sealed containers to maintain freshness
• Protective padding to prevent damage
• Temperature-controlled packaging when necessary
• Tamper-evident seals for security

8. Delivery Issues

If you experience any delivery issues:

• Contact us immediately at Bhavyafoodindustries@gmail.com
• Provide your order number and tracking information
• We will investigate and resolve the issue promptly
• Replacement or refund will be provided as appropriate

9. Failed Deliveries

If delivery fails due to:

• Incorrect address: Customer responsible for re-shipping charges
• Recipient unavailable: Package will be held at local delivery center
• Refused delivery: Return shipping charges apply
• Damaged package: We will replace at no cost

10. International Shipping

For international orders:

• Contact us directly for shipping quotes
• Customs duties and taxes are customer's responsibility
• Shipping time: 7-21 business days
• Subject to destination country regulations

11. Weather and Force Majeure

We are not responsible for delays caused by weather conditions, natural disasters, strikes, or other circumstances beyond our control. We will work with our shipping partners to minimize delays and keep you informed.

12. Contact Information

For shipping-related questions or concerns: