Privacy policy

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include:

• Name, email address, and phone number
• Billing and shipping addresses
• Payment information (processed securely through our payment partners)
• Account credentials and preferences
• Communications with us

We use the information we collect to:

• Process and fulfill your orders
• Provide customer support and respond to your inquiries
• Send you important updates about your orders and our services
• Improve our products and services
• Send you marketing communications (with your consent)
• Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business (e.g., payment processors, shipping companies)
• When required by law or to protect our rights
• In connection with a business transfer or merger
• With your explicit consent

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

You have the right to:

• Access and update your personal information
• Request deletion of your personal information
• Opt-out of marketing communications
• Request a copy of your data
• Withdraw consent for data processing

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.

If you have any questions about this privacy policy or our data practices, please contact us:

• Email: Bhavyafoodindustries@gmail.com
• Phone: 8603195757, 7667806807
• Address: SAMRIDDHI CENTRE, MPL, NIRSA, DHANBAD, JHARKHAND - 828201